Shipping
All orders (excluding art prints) are shipped from Melbourne, Australia. Orders are dispatched within 5 business days unless otherwise stated.
Estimated delivery times are below:
Standard Tracked
Australia: 2-7 business days
New Zealand: 6-10 business days
United States: 7-15 business days
Canada: 10-18 business days
Europe: 10-18 business days
Asia: 6-14 business days
Rest of the world: 12-20 business days
Express
Australia: 1-3 business days
New Zealand: 3-7 business days
United States: 4-8 business days
Canada: 6-9 business days
Europe: 6-10 business days
Asia: 4-8 business days
Rest of the world: 8-12 business days
Art prints are shipped from either Printful 's United States, Europe or Australia centre, depending on the order. Prints are dispatched within 2-5 days and shipping can take around 2-7 business days domestically and around 7-18 business days internationally.
Returns
Orders that are unopened and unused can be returned within 4 weeks of purchase. Please contact me first (ameyasrealm@gmail.com).
During the pandemic, orders will take longer to arrive than usual, as postal services have been affected. Refunds will not be offered while an order is still in transit. If it is deemed lost by Australia Post, you have the option of a refund (minus shipping cost) OR replacement(s) of the ordered product(s) if you are willing to cover the shipping fee.
If your order arrived damaged, please email me with your order number and a photo of the damaged item. You may have the option to be issued a partial refund or be sent a replacement if you are willing to cover the shipping fee.
Conditions of return
Buyers are responsible for return postage costs. A refund can be processed once the returned item has been received.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please feel free to contact me if you have any problems with your order.