SHIPPING & RETURNS
S H I P P I N G
All orders (excluding art prints) are shipped from Melbourne, Australia. Orders are dispatched within 4 business days and currently will all be sent with tracking!
Estimated delivery times are below:
(NOTE: please refer to the information in the FAQ about service impacts due to COVID-19. Delays of around 3 weeks are to be expected for international deliveries.)
Australia: 2-7 business days
New Zealand: 6-10 business days
United States: 7-15 business days
Canada: 10-18 business days
Europe: 10-18 business days
Asia: 6-14 business days
Rest of the world: 12-20 business days
Australia: 1-3 business days
New Zealand: 3-7 business days
United States: 4-8 business days
Canada: 6-9 business days
Europe: 6-10 business days
Asia: 4-8 business days
Rest of the world: 8-12 business days
Art prints are shipped from either Printful 's United States or Europe centre, depending on the order. Prints are dispatched within 2-5 days and shipping can take around 2-6 business days domestically and around 7-15 days internationally.
R E T U R N S
Orders that are unopened and unused can be returned within 30 days of purchase. Please contact me first (email@example.com). Orders that are in transit cannot be refunded.
If your order arrived damaged, please email me with your order number and a photo of the damaged item. You will have the option to be issued a partial refund or be sent a replacement if you are willing to cover the shipping fee.
Conditions of return
Buyers are responsible for return postage costs. A refund can be processed once the returned item has been received.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I don't accept cancellations but please contact me if you have any problems with your order.